Privacy statement

In order to provide you with the best possible service and to perform our work as efficiently and effectively as possible, Fhris processes your personal data. Fhris considers it of paramount importance to handle your personal data very carefully. Your personal data is therefore processed and secured by us with the utmost care. You can rest assured that your data is safe with Fhris and that we adhere to the applicable statutory regulations.

Why does Fhris have a Privacy Statement?

In this Privacy Statement we have described for you how we handle your personal data. You can read here which personal data we process, for which purposes we do that, who is allowed to view your personal data, how we store your data, to whom we pass on your data and what influence you can exert on this yourself.

What is personal data?

Personal data is any information that can be traced back to a natural person like you. Personal data includes your name, address, date of birth, telephone number and email address. We obtain these types of data when, for example, you fill in a form, send a letter or email, or call us. When you visit the Fhris website, in some cases, you also provide us with personal data, for example in the form of your IP address. 

At the moment that you or a third party shares your personal data with Fhris, we process the data. Processing has a broad meaning, including collecting, storing, accessing, deleting, using and disclosing your data to third parties. The deletion or destruction of data is also covered by the term 'processing'.

To what does this Privacy Statement apply?

This Privacy Statement is applicable to all your personal data that Fhris processes, fully or partly automatically, as part of the provision of its services.

Whose personal data does Fhris process?

We may process personal data of all persons with whom we have contact, or of persons who visit our website. These include employees, clients and employees of Fhris’ customers. We also process personal data of contact persons of our (potential) clients, business customers, suppliers and business partners.

Who is responsible for the processing of your personal data?

The responsible party is the one who formally and legally decides whether and which personal data is processed, for what purpose and in what manner. Fhris is responsible for the processing of your personal data. Fhris is the trade name of Fhris Portaal B.V. (Chamber of Commerce 73931039) and Fhris Applicatiebeheer B.V. (Chamber of Commerce 85363308), with its registered office at Philitelaan 57-109 5617 AK, Eindhoven.

When is Fhris allowed to process your personal data?

Fhris may only process your personal data if we have a legal basis to do so. The legal bases for processing your personal data are:

  • your consent. Permission given can be withdrawn at any time;
  • the processing of your personal data is necessary for the execution of an agreement;
  • the processing of your data is necessary in order to comply with a legal obligation;
  • the processing of your data is necessary in order to combat a serious threat to your health;
  • the processing of your data is necessary in the interest of Fhris, whereby your interest does not prevail. 

What does Fhris use your personal data for?

Fhris processes your personal data for the efficient and effective operation of its business. More specifically, we ask you to share your personal data with us for the following purposes, among others: 

  • to enter into and maintain an employee/employer relationship with you, or a staffing/employment service relationship, and to keep financial, staffing, hours, absence and/or salary records for this purpose;
  • to offer you career advice and/or other (work-related) services, including training;
  • to deploy you to clients, to have you perform work for clients, or to arrange assignments for you;
  • in order to enter into agreements with you, our client(s) and/or relations, to fulfil these and to comply with them;
  • to inform you about our services;
  • in order to promote and maintain our quality and corporate safety by means of generating management information and reports, performing market analyses, (internal and external) checks, audits and account audits;
  • in order for you to be able to access and use our online portal with your own account: the Fhris portal;
  • in order to give you access to and the use of our online learning environment: the Fhris Academy;
  • in order to comply with applicable laws and regulations and/or to apply for grants and premium/contribution discounts;
  • to comply with legal reintegration obligations;
  • to send you personalised messages and special offers that match your personal interests, based on the information you have shared with us and the information we have collected through cookies or similar technologies about your use of the Fhris websites/social media/whitepapers.
  • to improve our products and services (e.g. via our website, the online Fhris portal or the Fhris Academy) or to solve (technical) problems when using the website or our services.
  • We process your personal data only for the aforementioned purposes. If we use your data for other (closely related) purposes, we will inform you in accordance with the law and take the necessary measures.

How does Fhris receive your personal data?

We receive your personal data because you have entered a contract with us, you have been in contact with our organisation, you have visited our website, or your employer uses Fhris services. Many of these contacts between you and Fhris take place by telephone, via forms, email or social media. The personal data you provide us with is recorded if necessary for our services. 

If you, as an organisation or company, provide us with personal details of your employees, then you are obliged under the applicable legislation to inform your employees about this. You can refer to this Privacy Statement by using the link ( They will then know exactly how Fhris handles their personal data.

What personal data does Fhris process?

In order to provide our HR services, including the provision of HR and payroll administration, we process the following data:

  • name and address details, e-mail address and other contact details;
  • data about birth, age, gender;
  • curriculum vitae (cv), information about education, internships and work experience;
  • details of training and education and/or tests that you have participated in or taken yourself or through us;
  • data on availability and leave;
  • other information that is or may be important in assessing your suitability, such as references, certificates, passport photo and any video material (introduction);
  • nationality, BSN (citizen service number), proof of ID, work permit;
  • other data related to personnel, salary and absence registration.

How does Fhris handle your personal data?

Carefully, safely and confidentially. For this purpose, Fhris has drawn up a policy document. In addition, the rules for protecting your personal data are laid down in the General Data Protection Regulation. The Dutch Data Protection Authority (Autoriteit Persoonsgegevens or AP) ensures that this law is observed. If you are of the opinion that the provisions of this Privacy Statement are not or insufficiently complied with by us, please contact us by means of the contact form on our website or via the details below:

Philitelaan 57-109
5617 AK Eindhoven
040 200 55 00

In addition, every data subject has the right to lodge a complaint with the Personal Data Authority about the use of personal data by Fhris.

Are my details safe with Fhris? 

To protect your privacy and the confidentiality of your data, Fhris takes appropriate technological and organisational measures. We take security measures to prevent misuse of and unauthorised access to personal data, such as the application of access control, firewalls, secure servers and encryption of sensitive data.

In addition to securing the systems, we also want to ensure that within Fhris not everyone has access to all your data. Our systems are set up in such a way that employees can only see the information they are authorised to see. In addition, all Fhris employees are obliged to maintain confidentiality. This also applies to third parties who have been hired by Fhris or have otherwise been appointed to perform work. In short: anyone who has access to your data is bound by a duty of confidentiality.

You also have a responsibility to ensure the security of your personal data by correctly handling your login details to our online Fhris portal and/or the Fhris Academy. As soon as you suspect that someone else is making illegal use of your login details, please inform us as soon as possible so that we can take measures.

If it becomes apparent that something has gone wrong with the protection of your personal data, or we suspect that this is the case, we will report this to the Dutch Data Protection Authority. If the breach of your personal data has unfavourable or adverse consequences for you, we will inform you as soon as possible. 

Hoelang bewaart Fhris jouw gegevens?

Fhris bewaart je gegevens niet langer dan noodzakelijk is voor de doeleinden waarvoor jouw gegevens worden verwerkt en dan wettelijk is toegestaan. Hoelang bepaalde gegevens worden bewaard is afhankelijk van de aard van de gegevens en de doeleinden waarvoor zij worden verwerkt. De bewaartermijn kan dus per doel verschillend zijn. Voor medewerkers die uit dienst gaan bij een klant of bij Fhris geldt een maximale bewaartermijn van 7 jaar na het eindigen van het dienstverband.  Na deze 7 jaar worden de resterende persoonsgegevens vernietigd. Wanneer een klant de overeenkomst met Fhris beëindigt zal Fhris binnen 60 dagen na het einde van de overeenkomst alle gegevens van de klant en zijn medewerkers verwijderen.

How long does Fhris keep your data?

Fhris will not retain your data any longer than is necessary for the purposes for which your data is processed and than is legally permitted. The period for which certain data are kept depends on the nature of the data and the purposes for which they are processed. The retention period can therefore be different for each purpose. For employees who leave the employment of a customer or Fhris, a maximum retention period of 7 years after termination of the employment applies. After these 7 years the remaining personal data is destroyed. If a customer terminates an agreement with Fhris, Fhris will delete all data relating to the customer and its employees within 60 days of the end of the agreement.

Does Fhris share my data with third parties?

Fhris can contact you via email, telephone, social media, via the contact form on our website, via our online Fhris portal or through the Fhris Academy. Text messaging, chatting and WhatsApp are also used. Of course, information is also exchanged via letters and forms. The initiative to contact us can lie with you, your employer or with Fhris. The personal data that is passed on to us may be processed by Fhris. For example to answer your questions, to make you offers or to improve the quality of our services.

If you call us or we call you, we may record the telephone conversation. We do this to train, coach and assess our staff and to optimise the quality of our services so that we can serve you better.

What happens when I visit the Fhris website?

When you visit our website, general visit data is recorded, including the IP address of your computer and the time of request and data that your browser sends. With this information, we can further optimise the layout of our website. This data can also be used to select more appropriate information for the website. This allows us to improve our services. We also register how visitors click through the Fhris website. This data is only stored and processed internally. It is used for statistical analyses of visitor behaviour, for fraud prevention and to make personalised offers.

Fhris uses Google Analytics to track how and when users use the website and how effective Fhris’ Adwords ads are on Google search results pages.

The information obtained, including the address of your computer (IP address), is transmitted to and stored by Google on servers in the United States. Google may transfer this information to third parties where required to do so by law, or to the extent that such third parties process the information on Google's behalf. Fhris has no influence on this. Would you like more information about this? Then read Google’s privacy policy via this link:

Fhris has not given Google permission to use Analytics information obtained via Fhris for other Google services.

What are your rights?

When Fhris processes your personal data, you have certain rights according to the applicable regulations. These rights include the right to access, rectification, deletion, restriction of processing and data portability.

What does the right of inspection entail?

Are you registered at Fhris and would you like to see your personal data? Then you can make use of the 'Right of Inspection'. We request that you specifically indicate which personal data you wish to receive. 

What does the right to rectification mean?

You have the right to rectify information that is incorrect or incomplete. You also have the right to rectify data that is irrelevant to the purpose for which it has been processed, or if your data has been processed by us in violation of a legal requirement. 

What does the right to erasure mean?

You have the right to have certain data deleted. For example, if your data is no longer necessary for the purposes for which we received it, if you object to its processing or if we have processed your data unlawfully. However, we cannot always remove all requested data, because we are (or may be) obliged to retain certain data about you. For example, your BSN (citizen service number) or a copy of your ID if you work or have worked for us or for one of Fhris’ clients.

What does the right to restrict processing mean?

You also have the right to restrict the processing of your data. The right to restriction means that we are not allowed to process your personal data (temporarily) or to change it. This happens if you dispute the accuracy of the data, if you believe that the personal data is no longer needed for the purposes or if you believe that the processing of your personal data by Fhris is unlawful. 

What does the right to object entail?

You can object to the processing of your personal data by Fhris if your personal data is used for purposes other than those necessary for the performance of a contract or necessary for compliance with a legal obligation. For example, if you do not want us to use your personal data to make you personal offers. 

What does the right to data portability mean?

If you have provided us with your personal data, you have the right to data portability in certain cases. This means that we will transfer your data to you in a structured, commonly used and machine-readable form upon request.

How can you exercise your rights?

If you want to exercise your rights, you can contact us at any time by using the contact form on our website or through the details below:

Philitelaan 57-109
5617 AK Eindhoven
040 200 55 00

We always ask you to identify yourself with a valid ID. This allows us to verify that we are providing the personal information to the correct person. We may refuse to comply with excessive requests to provide information. Excessive requests are those where, for example, you contact us with requests for information more often than average or necessary.

Can Fhris change this Privacy Statement?

Fhris can indeed modify this Privacy Statement. The last modification was on 31-10-2023. The most recent version can always be found on this pagina.

If you have any questions about our Privacy Statement, please contact us through the contact form on  our website or via the details below:

Philitelaan 57-109
5617 AK Eindhoven
040 200 55 00